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Charlotte Duerden

Charlotte is the Executive Sponsor of American Express’ Women’s Interest Network and has rolled out transformational D&I training, spearheaded the UK launch of the company’s ‘Ambition Project’, and has signed AmEx UK to HM Treasury’s Women in Finance Charter. Charlotte has oversight of the company’s UK Gender Pay Gap stats and is constantly creating opportunities to level the playing field for women both with the organization and externally. Charlotte is a Board Member and Diversity Lead for UK Finance and the Chair of Women in Payments Awards Committee where she has used her adept skills to drive change across the banking and finance industry. She is a trustee of Friends of Sr. Marcellin’s Children and advocates strongly for creating better futures for disadvantaged youth.

Charlotte Duerden

As Managing Director of American Express in the UK, Charlotte has launched and championed a number of incremental internal initiatives to continue to build a more inclusive work environment where women are encouraged to speak up and take control of their own careers. She signed American Express UK up to the Women in Finance Charter and invested in transformational Diversity and Inclusion training for 120 of the company’s most senior leaders. Charlotte is executive sponsor of the Women’s Interest Network and regularly participates in internal diversity panels and events for employees. Combined with an active talent strategy, these measures have helped Amex to increase the number of women in senior roles from 36% to 41%. Externally, Charlotte is involved in a number of organisations where she works to motivate and inspire other women. She is a UK Finance Board Member and diversity lead, and an awards committee member of professional network Women in Payments UK . She regularly talks publicly about important topics affecting women in the workplace at industry events and in the media. Charlotte also sponsors the American Express UK Leadership Academy which helps develop emerging leaders in the not-for-profit sector.